Gift Membership Redemption

Gift Membership Redemption
Due to a high volume of requests over the holidays, processing times may take longer than normal; if you are planning to visit within the next 48 hours, please plan to redeem your gift membership over the phone or at the ticketing office during your visit.

Online Redemption:

Processing times can vary and may take up to 48 hours to complete.

Same Day Redemption:

Call us at (513) 559-7713 or redeem at the ticketing office.

What you'll need:
- Gift certificate information
- Membership ID number (If renewing)
- Names of all adults & children to be listed
- Contact information of primary adult
  - Address
  - Phone Number
  - Email
- Photos of all adults & children - Failure to upload a photo will require either a photo to be taken at the Zoo or a valid, government-issued photo ID to be presented for each individual entering without a photo. Parents of children may provide a school ID, passport, or insurance card listing the child’s name in lieu of a photo.
- Photo requirements:
  - Photos must have been taken within the last 6 months
  - Face must be clearly visible
  - No group photos
  - Only .jpg/.jpeg files (Most phone photos meet this requirement)

Please select the type of gift certificate you are redeeming (See pictures below for how to find this information)*

Please enter your GIFT certificate number (See pictures below for how to find this information)*
This number will always begin with 6999

YesNo
Please enter your membership ID number*

Account Information

Please enter the account information for the primary pass holder
Please Enter Your Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Please Enter Your Phone Number*

Area CodePhone Number
Please Enter Your Email*
example@example.com

Account Members

Photo required for each named individual. Photos must be individually taken within the last 6 months & face must be clearly visible. No group photos.
Primary Adult*

First NameLast Name
Please Upload A Photo of the Primary Adult

Browse Files
No group photos & face must be clearly visible Cancelof
Secondary Adult*

First NameLast Name
Please Upload A Photo of the Secondary Adult

Browse Files
No group photos & face must be clearly visible Cancelof
How many children (3-18 years old) are you listing? (5 Included with Family Memberships - We will ask about additional children later in this form!)*
Note: Children under 3 are free. Children included on a membership must reside in the household of at least one named adult on the membership. Grandparents may include grandchildren even if the children do not live in their household.
Child 1*

First NameLast Name
Child 1 Birthday*

MonthDayYear
Must be 18 or under
Please Upload A Photo 1st Child

Browse Files
No group photos & face must be clearly visible Cancelof
Child 2*

First NameLast Name
Child 2 Birthday*

MonthDayYear
Must be 18 or under
Please Upload A Photo of the 2nd Child

Browse Files
No group photos & face must be clearly visible Cancelof
Child 3*

First NameLast Name
Child 3 Birthday*

MonthDayYear
Must be 18 or under
Please Upload A Photo of the 3rd Child

Browse Files
No group photos & face must be clearly visible Cancelof
Child 4*

First NameLast Name
Child 4 Birthday*

MonthDayYear
Must be 18 or under
Please Upload A Photo of the 4th Child

Browse Files
No group photos & face must be clearly visible Cancelof
Child 5*

First NameLast Name
Child 5 Birthday*

MonthDayYear
Must be 18 or under
Please Upload A Photo of the 5th Child

Browse Files
No group photos & face must be clearly visible Cancelof
Child 6*

First NameLast Name
Please Upload A Photo of the 6th Child

Browse Files
No group photos & face must be clearly visible Cancelof
Child 7*

First NameLast Name
Please Upload A Photo of the 7th Child

Browse Files
No group photos & face must be clearly visible Cancelof
Child 8*

First NameLast Name
Please Upload A Photo of the 8th Child

Browse Files
No group photos & face must be clearly visible Cancelof
Do you need additional children added to your membership? ($15 per additional named child - You will be contacted via email with additional information)*
YesNo

Should be Empty:

Gift Membership Redemption

Account Information

Account Members